Privacy Policy

This Privacy Policy explains how Stitch & Style processes personal data when you use the website, contact us, or request tailoring, alteration, remodelling, or upcycling services. It applies to inquiries, consultations, workshop visits, and related communications.

Data collected only as described in this policy

Your rights and options are detailed below

Questions handled via our contact channel

Processing purpose

How We Use Data

We use personal data to respond to inquiries, assess garments and materials, prepare consultations and quotes, manage approvals, carry out remodelling or alteration work, arrange collection, process payments, maintain records, support website operation, and meet legal or accounting obligations. We may also use data to communicate about project status, fit reviews, and related service administration.

Processing is limited to ordinary business, service, and compliance needs.

Sharing partners

Sharing with Service Providers

We may share personal data with trusted service providers that support website hosting, communications, payment processing, record management, or similar operational functions. These parties are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their role.

Legal basis

Legal Disclosure

We may disclose personal data to public authorities, courts, or other parties when required to comply with law, respond to lawful requests, protect rights or safety, or support the establishment, exercise, or defence of legal claims. We may also share information where disclosure is necessary to complete a transaction or maintain required business records.

Disclosure is limited to situations where law, safety, or recordkeeping requires it.

Email contact

office@seedgaragetin.click

Telephone contact

+966 51 257 6871

Postal address

2288, شارع جامع السلطان حسن, جدة, SA

Privacy contact

office@seedgaragetin.click

User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, or deletion where retention is no longer required. You may also object to certain processing or ask us to limit use in appropriate circumstances. Some requests may be restricted where we must keep records for legal, accounting, or operational reasons.

Available rights depend on the nature of the data and the legal basis for processing.

Requests

How to Make a Request

To submit a privacy request, contact us using the details in this policy and describe the data or issue involved. We may ask for information needed to confirm your identity and locate the relevant records. If a request cannot be fully granted, we will explain the reason where required by law.

We may need reasonable information to verify identity before acting on a request.

Data Retention

Retention of Data

We retain personal data for the period needed to handle the project, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it or de-identify it where practical. Some records may be kept longer if a legal duty or legitimate business need applies.

Records are kept only for as long as needed for service, accounting, or legal purposes.

Policy Updates

Policy Changes

If we make material changes, we will update the policy text on the website and may provide an additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.

We review this policy when our practices or legal obligations change.

Data We Collect

We may process contact details, project details, garment images, measurement information, appointment records, payment-related information, communication content, and technical data such as device and usage information. Where customers provide garments or materials for review, we may also process information about the item’s condition, construction, and requested alterations or redesigns.

The categories collected depend on inquiry, booking, and workshop interaction.

Sources of Data

We collect personal data when you submit an inquiry, book a consultation, visit the workshop, communicate with us, approve a concept, or arrange collection. We may also receive information from payment processes, delivery or collection arrangements, and website systems that record basic technical activity.

Most information comes directly from the customer or from the garment submitted for service.

Cookie Types

We may use essential cookies to support site operation, session cookies to maintain form or booking activity, and limited analytics cookies to understand how the site is used. Cookies may help remember preferences, improve page performance, and support security-related functions. We do not use cookies to make decisions about garment work or pricing.

Cookie use is kept to standard operational and measurement purposes.

Cookie Controls

You can manage cookies through your browser settings and, where available, through on-site preference tools. Blocking certain cookies may affect form submission, session continuity, or other basic website functions. We do not rely on cookies to collect more information than is needed for ordinary site operation and analytics.

Browser settings may limit non-essential cookies, but some site functions may be affected.